Compatibility/File Submission Guide
Before you upload any files, check to make sure they are compatible. A high-resolution PDF with crop marks and bleeds is the preferred format.
PLEASE READ BEFORE YOU UPLOAD ANY FILES
1- Compress all of your files into a zip or archive file. If this isn’t possible, ask your sales representative for an alternative upload method.
2- Fill out the form and upload your files.
Note: To upload multiple files, click Choose File; find the file you want to upload; click open. Repeat this process until you have all of the files you want to upload at once. Then press Submit.
Accepted Files Include:
Accepted Files Include:
Adobe Creative Suite
InDesign (.indd) - must include all fonts, images, etc.
Illustrator (.ai, .eps, .pdf)
Photoshop (.psd, .tiff, .pdf, .eps)
Adobe Acrobat (.pdf)
Microsoft Office Suite
Word (.doc, .docx)
Excel (.xls)
Publisher (.pub)
PowerPoint (.jpg)
How Do I Submit My Files?
Smaller projects and files can simply be emailed to your sales representative.
Upload Through Website
If you have a larger project, our website will allow you to upload your files no matter how large they might be. Just click the Choose File button, locate the file you want to upload and click open. If you would like to upload multiple files at once, simply follow those steps again. Press Submit to upload all files to our server.
Portable Hard Drives / Flash Drives
Plan on stopping in? You can bring your project along with you. Our graphic design staff will be happy to help you transfer your files and make sure everything is in working order.
DVD / CD
Mail in or drop off your project via burnt DVD or CD rom.
Tips & Best Practices
“Package” your project
When working in InDesign, use the Package function.
Menu: File > Package…
When working in Publisher:
File > Pack and Go > Take to a commercial printing service
These functions will ensure that all of the fonts, images, and spot colors used in your project are correct and included when you submit your files.
We also recommend including a high-resolution PDF.
If your project requires bleeds, please be sure to allow for 1/8” minimum bleed in your document setups and any exported PDFs.
PDF files cannot be edited once submitted. Please remember to include the original files if you suspect changes may have to be made.
Pantone spot colors may not match 4-color process build results and vice versa. Keep this in mind when using Pantone spot colors in 4-color process projects.
Are you saving your files in a format we can use? Please refer to the compatibility list to be sure.
Are the images being submitted in high-resolution? Low-resolution files cannot be fixed. Photographs should be a minimum of 300 dpi for optimum image preservation.
All Microsoft programs may not have the capability to save spot colors when exporting PDFs. PDFs generated in any of these programs may have to be printed as either grayscale or 4-color process.